Prior to us arriving at your property, please move all miscellaneous items off of the carpet. Make sure there are no small valuables on the carpet that could be vacuumed up.

Also, the carpet should be vacuumed. Either we can do it for $10 per normal sized room or you may vacuum prior to the appointment. 

Please clear the kitchen sink area as we will need to fill up the machine at the kitchen sink. Please choose one or two bathrooms in the property where we can empty the dirty water into the toilet. Preferably one bathroom per floor.

We are a very small company and do not move furniture. We recommend moving all miscellaneous items off of the carpet floor and we will clean around the larger pieces of furniture. Another alternative is that you can move the furniture outside of the rooms that are going to be cleaned and we will carpet clean the whole room.

We are able to clean most normal types of carpet.

If it is a fragile carpet, specialty carpet, wool carpet, plush carpet, high pile carpet or berber carpet, our company may not be a good fit for you.

No. There are no additional charges for stain removal.

We are unable to guarantee that we will be able to remove stains from the carpet. We use some of the top rated commercial carpet cleaning equipment and shampoos available. We do have a guarantee for carpet cleaning.

“If you are not satisfied with the carpet cleaning after it is complete and you would like to go with another carpet cleaning company, you may do so and then request a refund from us. Within 30 days after our cleaning, hire another carpet cleaning company to preform the work and email us the receipt along with the other company name, phone number and website. After we are able to verify that you hired another carpet cleaning company to preform the same work that we completed, we will issue you a 100% refund.”

Not at this time.